Contact details checked against the official sources linked below on 7 September 2026.
Local councillors
Our councillors represent Dulwich Wood ward on Southwark Council. You can contact them about local council services and estate concerns.
Ruth Bannister
- Email: cllr.ruth.bannister@southwark.gov.uk
- Telephone: 07889 966215
Sean Hannigan
- Email: cllr.sean.hannigan@southwark.gov.uk
- Telephone: 07889 966219
Both councillors can be contacted by post at 160 Tooley Street, London, SE1 2QH. These are their published work contact details. Source: Southwark councillor directory, Dulwich Wood.
The estate’s councillor surgery is at the TRA Hall on the first Friday of every month, 6.15pm to 7.15pm. This schedule was supplied by the residents’ website organiser. Confirm holiday changes with the councillors before attending. See What’s on for upcoming dates.
Local MP
Helen Hayes MP
Helen Hayes represents Dulwich and West Norwood, which includes Dulwich Wood ward. Source: Southwark’s constituency directory.
- Email: helen.hayes.mp@parliament.uk
- Parliamentary office: 020 7219 6971
- Post: House of Commons, London, SW1A 0AA
Source: UK Parliament’s contact page for Helen Hayes. If you live outside the estate, find your MP by address before contacting them.
Community police: Dulwich Wood
The Dulwich Wood Safer Neighbourhoods Team covers local policing concerns, including those on Sydenham Hill Estate.
- Team email for local policing issues: DulwichWood@contact.metengage.co.uk
- Contact individual officers and find community contact sessions on the Dulwich Wood team page on Met Engage.
The Metropolitan Police’s published team roster lists police constables Ben Comfort, Francesca Wake, and Megan Powley, and police community support officers (PCSOs) Ediz Mustafa and Simon Johnson. Names and contact details checked on 7 September 2026.
Do not use the team email to report a crime. For non-emergency police reporting, call 101 (the general police number, not a direct line to this team) or report a crime online to the Met. In an emergency, call 999. These reporting instructions are also published on the team’s Met Engage page.
Southwark Council services
Repairs, heating, and communal areas
Report council housing repairs on 0800 952 4444. For non-urgent repairs, email repairs@southwark.gov.uk. Use the council’s repairs service for online reporting, heating and hot water problems, and communal breakdown information.
The council also publishes this number and email for communal repairs in its communal repair contact details. Non-urgent email guidance is in the repairs handbook.
Housing, cleaning, parking, and complaints
- General housing and rent enquiries: 020 7525 2600
- Rubbish collection and estate or street cleaning: 020 7525 2000
- Estate parking: 020 7525 3587
- Council Tax and benefits: 020 7525 1880
- Council complaints: 020 7525 0042
- Emergency housing outside office hours: 020 7525 5000
Source: Southwark’s useful council contacts.
Service charges and homeownership enquiries
Use Southwark’s homeowners contact directory to select the right enquiry form for service charge calculations, payment queries, heating compensation, building insurance, or Section 20 consultation. Send account details directly to the council through its official contact routes.
Noise and antisocial behaviour
Call 020 7525 5777 or use Southwark’s antisocial behaviour reporting page, which also links to its noise reporting service. If someone is injured, threatened, or in immediate danger, call 999.