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Southwark Council

Find housing services, council records, and routes for questions.

Updated:

Housing and resident services

Southwark’s published contact for resident services officers is 0800 952 4444, Monday to Friday, 9am to 5pm. Its south team covers Dulwich, Nunhead, and Peckham, and can be contacted at southhousing@southwark.gov.uk. These are team contacts; this page does not identify the officer assigned to the estate. Southwark’s resident services contacts.

For a repair, use the repairs guide. For cleaning or shared-space issues, see estate management. Keep the report reference so you can follow up with the service handling it.

Plans, works, and public records

Southwark’s major works pages separate planned projects, current works, and projects needing further work. Check the actual project and affected buildings before treating a borough-wide programme as an estate commitment.

The council’s meetings and records service provides agendas, reports, and minutes. Our decisions page explains how to read these together.

If a service problem remains unresolved, use the complaints guide, keeping copies of your original report and replies.

Sources checked on 7 September 2026.